The process of negotiation and building an effective communication are some of the important, yet still underestimated key skills an employee should obtain. Communication is an art that should be mastered on all levels by all employees. If correctly acquired and its secrets are revealed, it would play a big role in performing their duties perfectly. Studies have confirmed that effective communication and negotiation processes help create a constructive dialogue among communicators as it develops active listening, acceptance of others and enhances the ability to achieve the desired goals of both receiver and sender.
Who should attend?
All employees of private and public sectors.