Customer Service Skills for frontline executives
Customer Service Skills for frontline executives
Today’s organizations are known as the ‘customer-centric’ organization. Customer in the most important person. Customer satisfaction is the goal of today’s marketers. In this era of long-lasting customer relationships,
Human Resource for HR Practitioners
Human Resource for HR Practitioners
The Human Resource course is designed to provide the leaner with key principles, policies, and practices of human resource management with the main focus placed on the introducing concepts, ensuring learner understands the expectations of the role played by human resources professionals,
WEB
WEB
WEB (Women Education in Business) is a practical response to the need of Omani women aged between 18-64. It is designed after thorough study of the requirements,
Human Resource Management
Human Resource Management
The Human Resource course is designed to provide the learner with key principles, policies and practices of human resource management with the main focus placed on the introducing concepts, ensuring learner understands the expectations of the role played by human resources professionals, acquiring new and innovative ideas in terms of the use.
Microsoft Excel
Microsoft Excel
Excel is the most powerful tool to manage and analyze various types of data. This Microsoft Excel tutorial will cover in-depth lessons for Excel learning and how to use various Excel formulas, tables, and charts to manage small to large scale business process.
The Secrets Of Marketing
The Secrets Of Marketing
Today’s organizations are customer centric. Their activities focus on need fulfillment and creating customer satisfaction. As service sector has become a major driver of the economy, marketing concepts need to be imparted to the employees who are serving the customers.
Financial Management
Financial Management
The Center for Graduate and Professional Studies (CGPS) is an integral unit of the Modern College of Business and Science, focused at providing strategic long-term and short professional development programs for corporate client as well as for public.
Marketing Skills for Insurance Professionals
Marketing Skills for Insurance Professionals
This course aims at developing the basic and latent marketing skills among the Marketing Professionals in the insurance sector through professional training. Various marketing skills required for effective marketing of insurance products will be taught in this course. Key topics include, persuading potential customers, gaining lost customers,
Retail Banking Products and Services
Retail Banking Products and Services
Through this course, participants will obtain a greater knowledge about a wide range of topics on retail banking. This retail banking course will help learners to develop their skills in the banking environment.