Business and soft skills

This workshop intends to help individuals learn how to navigate through the significant changes they are facing during times of change.

This workshop intends to help leaders in the organization learn how to navigate through, and execute successful change initiatives

In the current service-oriented economies, customer experience has become equally and far more important than the customer relationship. The emerging, retailing, tourism, utilities management, event management, travel, hotel, health and hospitality

Every business should consider its business environment and competitive strategy in its decision-making. Strategic thinking is important to avoid decisions that might be best only in the short term.

In the current digital era, ‘Digitization’ has become the buzzword. Whether it is a giant sales organization or a public service institution, all organizations are shifting towards the application of digital principles in their business process

People's interest in time and understanding of successful communication methods and how to deal with the management of emotions and feelings has increased, due to the increasing expectations of organizations and individuals for what their employees should achieve. 

Today’s organizations are known as the ‘customer-centric’ organization. Customer in the most important person. Customer satisfaction is the goal of today’s marketers. In this era of long-lasting customer relationships,

The Human Resource course is designed to provide the leaner with key principles, policies, and practices of human resource management with the main focus placed on the introducing concepts, ensuring learner understands the expectations of the role played by human resources professionals,

The Human Resource course is designed to provide the learner with key principles, policies and practices of human resource management with the main focus placed on the introducing concepts, ensuring learner understands the expectations of the role played by human resources professionals, acquiring new and innovative ideas in terms of the use.

Today’s organizations are customer centric. Their activities focus on need fulfillment and creating customer satisfaction. As service sector has become a major driver of the economy, marketing concepts need to be imparted to the employees who are serving the customers.